I am sorry that I said sorry

We've all heard it: "Sorry I'm late," "Sorry I didn't get that done," "Sorry I don't have time." It's become a common refrain, but is it always necessary?

Like many learners of English, I understand 'sorry' means causing hurt. We wouldn't hesitate to say "sorry" if we bumped someone in the store.

I want to encourage women leaders to examine when and how often they say sorry.

Is it because it's an autopilot habit? Is there any other way to express similar feeling?

Let's use this simple example: you're running five minutes late for a coffee catch-up. Traffic or a kiddo meltdown? Happens to all of us! You arrive and blurt, "So sorry!" They understand, you chat, all good.

But what if you said, "Thank you so much for waiting!"

Here's the shift: "Sorry" feels like regret, frustration, needing forgiveness. It sets an expectation that being late requires an apology.

"Thank you" radiates gratitude and appreciation. You weren't apologizing, you were showing appreciation for their patience!

Small changes, big impact! Would you like to ditch the "sorry" reflex and shine with "Thank You" instead? Try it out!